Welcome to MAIGG.ME.
By accessing and using our website, you agree to comply with the following terms and policies. These guidelines ensure a safe, transparent, and enjoyable experience for all visitors.
1. Product Use
- Our products are for decorative, hobbyist, or educational use only.
- Plant care information provided on this site is for general guidance; actual results may vary based on environment and handling.
2. Orders & Payments
- All orders placed through our website are subject to availability and confirmation.
- We accept secure payments via recognized platforms. For select areas, Cash on Delivery (COD) is available.
- For COD orders, you only pay when you receive the product—no upfront payment required.
3. Shipping & Delivery
- We aim to process and dispatch orders within 2–5 business days.
- Shipping times may vary depending on your location and the nature of the plants.
- We take care to package all items safely, but delays or damages caused by third-party couriers are beyond our control.
4. Returns & Refunds
- Due to the perishable nature of plants, returns are only accepted for damaged or incorrect items.
- Claims must be made within 48 hours of receiving the product, accompanied by photo evidence.
- If approved, we’ll offer a replacement or refund based on the situation.
5. Community Standards
- We encourage respectful communication on all our platforms (email, chat, social media).
- Abusive, fraudulent, or misleading behavior may result in account restrictions or legal action.
6. Privacy & Security
- Your personal data is handled securely and used only for order processing and customer service purposes.
- We do not share your information with third parties without your consent.
7. Policy Updates
- We reserve the right to update this policy at any time. Changes will be posted on this page.
If you have any questions, feel free to contact us at:
MAIGG Customer Service
Email: [email protected]
Address: 9311 W 104th Pl, Westminster, CO 80021, US